CHMALLORCA SPECIAL MEASURES COVID19
From the organisation of CHALLENGE PEGUERA MALLORCA, (middle distance triathlon due to be held on 17th October, 2020 in Peguera, Mallorca), we are committed to doing everything possible within our power to try to restore the trust that, year after year, athletes from all over the world place in our event.
Therefore, the reason for this press release is to advise of the special measures that today, Friday April 3rd, CHMALLORCA team has approved related to the evolution of COVID-19 and the organisation of the event.
It should be noted that these measures are designed to benefit our athletes and also to improve the development of the event. They are as follows:
1.- GUARANTEE FOR PARTICIPANTS IN VIEW OF THE EVOLUTION OF COVID-19 IN THEIR COUNTRY OF RESIDENCE
The organisation of CHMALLORCA has committed to reimburse 100% of the registration fee to everyone registered who, as a consequence of the evolution of COVID-19 in their countries of residence, are not allowed to travel to Mallorca on the dates of the event (lockdown measures, travel restrictions in the country of residence, or flight cancellations related to COVID-19 from the destination to Mallorca). This measure will be applied, regardless of whether the participant has contracted cancellation insurance or not.
APPLICATION AND JUSTIFICATION
The application of the measure will be guaranteed for all persons duly registered in the 2020 edition of Challenge Peguera Mallorca who can justify that they cannot travel to Mallorca between 10 and 22 October 2020 as a result of the application of movement restriction measures approved by the authorities of their country or by the airlines that were to make the transfer. A copy of the document of measures approved by your government, the notification of flight cancellation by the airline company…, or any other report that serves to justify the fact, must be presented.
DATES: The request for refund of the amount for this cause can be processed from October 1 to October 20, 2020.
METHOD OF PROCESSING:
Send an e-mail to email@example.com with subject: “REQUEST FOR CANCELLATION COVID19 TRAVEL”. In the e-mail message, in addition to providing the justification mentioned above, the registration locator number and the full name of the participant must be attached.
2.- GUARANTEE IN CASE OF LACK OF TRAINING CAUSED BY THE EVOLUTION OF COVID-19
If, as a result of the evolution of COVID-19 in the participant’s country of residence, it is not possible to carry out the necessary training to undertake CHMALLORCA20 with guarantees, we will offer the participant 2 options:
1.- Transfer their registration fee, free of charge, to CHMALLORCA 2021, which will take place on 16th October, 2021 or
2.- Cancel the registration regardless of whether or not the participant has cancellation insurance, with a 100% refund.
APPLICATION AND JUSTIFICATION:
the application of the measure will be guaranteed for all the people duly registered in the 2020 edition of Challenge Peguera Mallorca who can justify that as a result of the measures established by the government of their country of residence to fight the COVID19 , they are obliged to remain confined, without the possibility of training abroad, from the 1st of July 2020. A copy of the document of measures approved by the government of their country of residence must be submitted, detailing the confinement measure that does not allow them to carry out their training.
The request for the refund of the amount for this cause can be processed from July 1 to August 1, 2020.
FORM OF PROCESSING:
Send an e-mail to firstname.lastname@example.org with subject: “REQUEST FOR CANCELLATION COVID19 TRAINING”. In the e-mail message, in addition to providing the justification mentioned above, the registration locator number and the full name of the participant must be attached.
3.- GUARANTEE IN CASE OF CANCELLATION CHMALLORCA2020
If, as a result of the evolution of COVID-19 and its side effects in our country, WE are forced to cancel CHALLENGE PEGUERA MALLORCA 2020, we will reimburse 100% of the registration fee to all participants and set up a 20% discount code for each of them, applicable for the registration for CHMALLORCA2021.
At CHMALLORCA, we are aware that we cannot predict what will happen in the coming weeks or months with regard to the evolution of COVID-19 . What we can continue to do is work to ensure that the athletes who place their trust in us feel proud of having chosen us and that our community benefits from being part of this event.
INFORMATION AND DEVELOPMENT OF THE MEASURES VIA THE WEBSITE: