Shipping policy / Política de envío

Shipping policy

How long will it take for my order to arrive?

Our products are shipped via CORREOS (Spanish postal service) www.correos.com using recorded delivery.

We send orders to:

• The Balearic Islands – Spain – The Canary Islands – Ceuta & Melilla / via Recorded delivery (52 provinces)

La Coruña, Álava, Albacete, Alicante, Almería, Asturias, Ávila, Badajoz, Balearic Islands, Barcelona, Burgos, Cáceres, Cádiz, Cantabria, Castellón, Ceuta, Ciudad Real, Córdoba, Cuenca, Gerona, Granada, Guadalajara, Guipúzcoa, Huelva, Huesca, Jaén, La Rioja, Las Palmas, León, Lérida, Lugo, Madrid, Málaga, Melilla, Murcia, Navarra, Orense, Palencia, Pontevedra, Salamanca, Santa Cruz de Tenerife, Segovia, Sevilla, Soria, Tarragona, Teruel, Tarragona, Teruel, Toledo, Valencia, Valladolid, Vizcaya, Zamora & Zaragoza.

* The delivery time for a national recorded delivery letter is between 3 and 5 days.

• INTERNATIONAL – zone 1 / via Recorded delivery  – Europe

Albania, Germany, Andorra, Armenia, Austria, Belgium, Belarus, Bosnia and Herzegovina, Bulgaria, Czech Republic, Cyprus, Croatia, Vatican City, Denmark, Slovakia, Slovenia, Estonia, Finland, France, Georgia, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Ireland (26 counties), Bouvet Island, Isle of Man, Iceland, Faroe Islands, Italy (110 provinces), Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal (20 regions),  San Marino, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Svalbard and Jan Mayen, Turkey, United Kingdom, Romania (42 counties), San Marino, Svalbard and Jan Mayen, Turkey, United States of America. Switzerland, Svalbard and Jan Mayen, Turkey, Ukraine.

*Delivery times for an international recorded delivery letter to zone 1, depending on the country, are between 5 and 8 working days (there are COVID restrictions in many countries which may affect delivery times)

• REST OF THE WORLD – via Recorded delivery (zones 2 & 3) which are not included in zone 1

*Delivery times for an international recorded delivery letter to zones 2 and 3, depend on the country, and delivery is expected to take between 8 and 15 working days. (once again there are COVID restrictions in many countries which may affect delivery times).

If your order has not arrived within the above guidelines, please email us, as soon as possible, at: shop.chmallorca@fundacioncalvia.com to let us know.

Please bear in mind the importance of indicating your delivery address clearly and correctly so that the carrier can easily locate you. 

• How much will it cost to ship my order?

Shipping costs are not included in the price of the products. They are calculated depending on the destination. So, if your order does not reach the minimum amount for free shipping, the shipping costs will be according to the following table: Minimum amount for free order, 60 €.

• The Balearic Islands – Spain – The Canary Islands – Ceuta & Melilla / via Recorded delivery

• INTERNATIONAL – via Recorded delivery (zone 1)
  

PAYMENT METHODS

Main payment methods which will be indicated to all buyers

• Visa – Credit  card
• MasterCard – Credit  card
• Maestro – Credit  card
• Paypal